- Page
- FAQs
FAQs
Frequently Asked Questions
About Astral Glow™
What is Astral Glow™?
Astral Glow™ is a galaxy-inspired ambient light designed to transform ordinary spaces into beautiful, calming environments. It creates mesmerizing celestial projections that are perfect for bedrooms, living rooms, cars, gaming setups, and relaxing evenings.
How does Astral Glow™ work?
Simply connect Astral Glow™ to a compatible USB power source and position the flexible neck toward the surface you want to illuminate. The celestial projection creates an immersive atmosphere within seconds.
Where can I use Astral Glow™?
Astral Glow™ is designed to be versatile. You can use it in your:
-
Bedroom
-
Living room
-
Gaming setup
-
Home office
-
Car
-
Home theatre
-
Any space where you want a more atmospheric feel
Is Astral Glow™ USB powered?
Yes. Astral Glow™ is powered through USB, making it convenient to use with compatible USB power sources.
Shipping
Do you offer free shipping?
Yes. Free shipping is available on your order.
How long does shipping take?
Our estimated delivery time is 7–12 business days after your order has been processed.
Orders are generally processed within 1–3 business days.
Will I receive tracking information?
Yes. Once your order has shipped, you'll receive tracking information by email so you can follow your package.
Where do you ship?
We currently ship to the United States and Canada.
Returns & Refunds
What if my Astral Glow™ arrives damaged?
We're happy to help. If your product arrives damaged or defective, contact us as soon as possible with your order number and clear photos or a short video showing the issue.
Our team will review the situation and help you with the next steps.
Do you offer refunds?
Yes. We offer a 10-day money-back guarantee from the date your order is delivered.
If you're not satisfied with your purchase, contact us within 10 days and we'll guide you through the return process.
How do I request a return?
Email us at:
Please include your order number and a brief description of your request.
Orders & Support
How can I contact Glamoer™?
You can reach our support team at:
We're happy to help with questions about products, orders, shipping, or returns.
What if I entered the wrong shipping address?
Contact us as soon as possible after placing your order. We'll do our best to help, but once an order has been shipped, we may not be able to change the delivery address.
How can I track my order?
Once your order has shipped, you'll receive a tracking number by email. Use the tracking information provided to follow your shipment.
Still Have Questions?
We're here to help.
Email: glamoerstore01@gmail.com
Glamoer™
Bring the beauty of the cosmos home.